Privacy Policy

Your satisfaction is our priority, and we want you to love your purchases from our online store. If for any reason you are not entirely satisfied with your order, we offer a straightforward return policy to ensure a hassle-free experience:

1. Eligibility: We accept returns on most items within 30 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Some exclusions may apply, such as personalized or perishable items; please refer to the product description for specific return eligibility.

2. Initiating a Return: To start the return process, please contact our customer support team or log in to your account to submit a return request. We will provide you with instructions on how to proceed, including the return address.

3. Return Shipping: Unless the return is due to an error on our part, such as a defective or incorrect item, the customer is responsible for return shipping costs. We recommend using a trackable shipping method to ensure your return is received.

4. Refund or Exchange: Once we receive and inspect the returned item, we will process your refund or exchange. Refunds will be issued to the original payment method used for the purchase. Exchanges are subject to product availability.

5. Restocking Fee: In some cases, a restocking fee may apply to cover the cost of processing returns. This fee will be deducted from your refund.

6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a refund, including return shipping costs.

7. Gift Returns: If you received an item as a gift and would like to return it, please contact our customer support team for assistance. We can help facilitate the return and provide store credit or a refund to the original purchaser.

Please note that this return policy applies to online orders only. In-store purchases may be subject to different return policies. We reserve the right to refuse returns that do not comply with our policy.

If you have any questions or concerns regarding your return, feel free to reach out to our dedicated customer support team. We appreciate your business and aim to make your shopping experience as enjoyable as possible. Thank you for choosing us!